FAQ
What are your delivery times?
Orders are usually processed within 24–48 hours. Delivery takes 3 to 5 business days for express shipping, and 5 to 7 business days for standard shipping.
What is your return policy?
You can return unused and unopened products within 14 days of delivery for a full refund. Please contact customer service before sending items back.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking link so you can follow your package.
What should I do if my product arrives damaged or incorrect?
If your order arrives damaged, defective, or incorrect, reach out within 7 days. We will arrange a replacement or a full refund.
Are your products safe for all skin types?
Yes. Our formulas are designed to be gentle and suitable for all skin tones and types. We recommend a small patch test before first use.